This program prepares students to be trained specialists who handle patient encounters, patient customer service, and other areas related to the intake and processing of the patient's healthcare experience. Key topics include customer service, patient check-in, admission, registration, revenue cycle and information systems, telephone communications, scheduling, coordinating, canceling appointments, and other relevant topics.
View semester order by campus: Online
|Course #||Course Name||Credit(s)|
|ADMM 1110||Intro to Hlth Info Mgmt||3|
|ADMM 1120||Medical Office Procedures||3|
|ADMM 1135||Medical Language Applic||4|
|ADMM 1150||Medical Billing/Insurance||3|
|ADMM 2280||Medical Office Simulation||3|
|ADMS 1100||Keyboarding I||3|
|HLTH 1106||Medical Terminology||2|
|MKTG 1108||Customer Relations Mgmt||3|
|SSCI 1101||Human Relations||3|
All required courses must be completed with a grade of C or better to graduate.
The program requires students to have current working knowledge of specific required courses. Courses older than 5 years will not be accepted for transfer into the program:
ADMM 1110, 1120, 1135, 1150, 2280, HLTH 1106
These courses may be waived if an applicant has recent experience working or education in the health related fields.
Computer required. Web cam and online proctoring fees may apply.
Students achieving assessment scores below the established minimums must register and successfully complete (with a grade of "C" or better) the required developmental courses in order to meet graduation requirements.
The college minimum scores for the Next Generation Accuplacer Assessment test are as follows:
Northland Community & Technical College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
Whether you're looking for a stepping stone to a four-year degree, hands-on training to jump start your career, or something in between - you'll find it at Northland.
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