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IT Client Support Specialist

Job Description:  
A global leader in the power sports industry is seeking an experienced IT Support Specialist for a 12+ month contract role located in Roseau, MN.

JOB SUMMARY:

IT Client Support Specialist deploy and support the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Perform computer lifecycle upgrades
Assess and prioritize daily work based on outstanding Worldwide Service Desk issues
Ticket and time tracking using our ITSM solution, ServiceNow
Support of devices such as laptops, desktops, handheld barcode scanners, custom workstations, label printers, and other proprietary technology
Support of Windows based operating systems and Microsoft Office applications as well as other out of the box and developed software packages
Administration of Active Directory and O365 for all user and end-user system objects

SKILLS & KNOWLEDGE:

Advanced knowledge of modern computer hardware, wired and wireless networking, handheld barcode scanners, IP phones, printers, and peripheral computer equipment required
Advanced knowledge of Windows 7, Windows 10, and server operating systems required
Experience configuring and maintaining laptops and desktops in an enterprise environment required
Experience with Microsoft Office 2016 and above, specifically Outlook, Word, Excel, and PowerPoint
Self-motivated with the ability to work independently and/or collaboratively with remote peers
Excellent communication and customer service skills required
2-year technical degree or equivalent experience preferred
1-3 years experience working in an enterprise helpdesk setting preferred

WORKING CONDITIONS:

Manual and physical dexterity required
Must be able to lift 40 + pound equipment

Company:  
Corps Team Solutions
Job Location:  
Roseau, MN
Salary Range:  
$28/hr
Application Procedure:  
Please send resumes to koverlee@corpsteam.com
Application Deadline:  
02-14-2021



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