CPTR 1128 – Help Desk Concepts
Credits: 3
Course Description:
This course covers all aspects of the Help Desk and the Help Desk industry. A solid foundation will be provided upon which students, who desire to enter the Help Desk industry, or strive to advance in the industry, can build their skills and knowledge.
Prerequisite(s):
None
Lec/Lab/OJT
2/1/0