CPTR 1128 – Help Desk Concepts
Credits: 3
Course Description
This course covers all aspects of the Help Desk and the Help Desk industry. A solid foundation will be provided upon which students, who desire to enter the Help Desk industry, or strive to advance in the industry, can build their skills and knowledge.
Prerequisite(s)
None
Lec/Lab/OJT
2/1/0