COVID-19 Updates & Response

Learning Remotely

With many Northland classes migrating to online or alternative formats on March 30, we want to keep you informed of services, tools, and resources that are available to support your remote learning.

Student Technology Help

Find useful instructional guides, how-to videos, and support resources for quick answers to your online learning questions - including help with StarID, D2L, Kaltura, Zoom, and Office 365. Technology support for students is also available.

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Low or No-Cost Internet and Communications Services

Federal Communications Commission Agreement states that internet and telephone providers will waive late fees, will not cut-off service for lack of payment, and open hot-spots to any American who needs them.

AT&T is offering open hot-spots and unlimited data to existing customers. There are options for $10/month plans to low income families, and no disconnect or late fees in the next 60 days.

Verizon is waiving late frees for 60 days from March 16-May 13, and will not terminate service throught April 30. Verizon will offer unlimited domestic calling to customers on limited-minute plans, and waive activation fees on new lines and upgrades.

Sprint is providing unlimited data for 60 days to customers with metered data plans, giving 20 GB of free mobile hotspot to customers with hotspot-capable devices, and waiving per-minute toll charges for international calls from the U.S. to CDC-defined Level 3 countries.

T-Mobile announced that it would lift the data cap for mobile users along with temporary low price plans.

MIDCO - Lifeline is a federal program intended to put a home phone and internet service within the reach of qualifying families – giving low-income households affordable home phone or internet access.

Comcast opened free public Wi-Fi hot spots throughout the country, as part of its response to the coronavirus outbreak. It will also eliminate data caps for its customers.

Comcast - Internet Essentials program is for families and other low-income households who currently do not subscribe to Internet at home. New Internet Essentials customers will receive two free months of Internet service if they apply by April 30, 2020. There is also an option to buy refurbished low-cost computers.

Minnesota Computers for Schools – Lifelong Learners Program: Do you need a computer but have no way of getting one? This may be a program to help. There is an application process, and the student would need a portion filled out by a Learning Partner/Counselor/Social Worker/Job Coach, etc.

PCs for People - This option gives the ability to provide low-cost internet and computers to individuals who meet certain eligibility requirements. The internet access is provided with mobile hot-spots, which would allow students to take it wherever it is needed.